Organizational Change and the Future of Work: Top 5 Trends
In today's rapidly evolving digital landscape, the future of work is being shaped by various transformative trends. The article from WalkMe titled "Organizational Change and the Future of Work: Top 5 Trends" delves into the most prominent trends that are driving organizational change. These trends are expected to redefine every aspect of the digital workplace, from our workflows and tools to business models and training. Here are the top five trends highlighted in the article:
- Automation: The automation revolution, powered by technologies like AI, RPA, and IA, is already here. While there's a lot of buzz around automation, opinions are divided. Some studies predict that up to 47% of jobs could be eliminated in the coming years, while others suggest more modest figures. The emphasis, however, should be on creating new job types rather than just protecting the existing ones.
- AI (Artificial Intelligence): AI is fueling many of today's advanced technologies, from search engines and recommendation systems to voice recognition and data analysis. Major tech companies like Google, Amazon, and Facebook are already leveraging AI. The scope of AI applications is expected to broaden, encompassing various industries.
- Digital-First: A significant 89% of organizations are either already adopting or planning to adopt a digital-first strategy. This approach emphasizes worker productivity through advanced tools, understanding customer expectations, and digitally modifying businesses or processes.
- Digital Skills Development: The rapid advancement of technology has increased the demand for digital skills. Terms like upskilling, reskilling, and career development are becoming more prevalent. Companies recognize the ROI of education, understanding that trained workers are more productive and loyal.
- Experience-Centered Business Practices: The experience of users, whether they are customers, employees, or any other stakeholders, has taken center stage. Companies are realizing the importance of providing excellent experiences across all touchpoints, understanding that it directly impacts their bottom line.
Team, W. (2021, July 13). Organizational change and the future of work: Top 5 trends. The Change Management Blog. https://change.walkme.com/future-of-work/
Morgan, J. (2016, February 1). Six steps to adapt to the future of work. Forbes. https://www.forbes.com/sites/jacobmorgan/2016/01/28/six-steps-adapt-future-work/?sh=736c13d16cd3
I can relate to your "why" questions having lived within different cultures. I also had a lot of "why" questions when I started working for a new company especially seeing how different companies also tend to utilize technology and jump on trends. During the pandemic, the company I worked for was already remote ready with the proper technology already in place to support its employees. Everything was digital, and millions were invested in software. This created a digitally skilled workforce and I believe this is what kept that company successful even during a time when a lot of companies did not.
ReplyDeleteCurrently lots of backlash are on the media against AI but I think the only way to survive and succeed is to learn the changes and adapt! I am with you with the excitement! Thanks for this article!